The Happy Clients Podcast · 2026-06-22 · 17 min
Our DOT & Co team, Taylor McMaster (Founder), Sarah De Haas (Sales & Business Development), and Tiffany Molloy (Director of Operations) just got back from Vistara 2026, the biggest AI event for digital agencies, hosted by E2M in Austin, Texas. In this episode they share what agency owners were actually saying about AI, what surprised them most, and what we are doing differently because of it.If you've been feeling behind on AI, you're not alone. Every agency owner in that room felt the same way. Here's what you need to know.What you'll learn in this episode:-Why AI is no longer optional and is quickly becoming a full-time role inside agencies-How agentic AI is different from generative AI and why that distinction matters for your agency-How DOT cut their CAM matching time from 4 to 6 weeks down to 3 business days using a simple AI tool-What agency owners were getting wrong about AI at Vistara and how to shift your approach-Where DOT & Co is heading with AI for their account managers and the agencies they work with If you need help with client account management visit
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