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The Enablement Optimization Podcast

Episode 2 - Why every sales training program you've built has failed (and what finally works) with Greg Smith

The Enablement Optimization Podcast · 2026-04-17 · 43 min

Episode notes

In this episode, hosts Chris Walker and Leann Leone sit down with Greg Smith from Janek Performance Group to unpack why enablement has struggled to deliver on its own promises, what's changed, and how a convergence of AI, culture, and smarter implementation strategy is finally making real skill development possible at scale. If you've ever implemented a tool nobody used, watched an LMS gather digital dust, or wondered whether tech is improving your reps or just making them busier, this one is for you. Key talking points: How a decade of broken promises is finally being fixed How AI without guardrails creates chaos, not consistency How the 4Ps turn a call planner into a daily coaching loop How one rep, one team, and one product line change everything How reps are already self-enabling without your help How the enabler role is shifting from trainer to orchestrator

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