The Administrator Role Part 1

Episode notes

Most healthcare organizations wait until they're drowning to add administrative support. Your Health is doing the opposite - and it's changing the math on what a primary care practice can actually deliver. In Part 1 of this two-part conversation, Scott Middleton - owner of Your Health, founder, and Chief Disruption Officer - sits down with Jamie Preston to unpack why a dedicated administrator is now sitting beside the executive director of clinical services at every care group. With hospice added to the model, a single care group can now be responsible for more than 80 staff members across four care teams - bigger than most medical organizations in the country. Asking a nurse to run that alone was breaking people and burying clinical judgment under scheduling concerns.

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• The Administrator Role Part 2