
The Digital Transformation Playbook · 2026-05-14 · 10 min
Boards are seeing more AI activity than AI-driven transformation. This episode examines why usage metrics can create confidence while operating models remain largely unchanged. It explores the gap between AI adoption and true organisational absorption. TLDR / At a Glance • Adoption versus absorption • Usage metrics and false confidence • Task productivity versus system productivity • Shadow AI and governance risk • Workflow redesign as value driver • Board-level absorption dashboards The core takeaway is that AI value appears when workflows, controls, decisions, accountability, and outcomes change in measurable and governed ways. Support the show If you are leading your businesses strategic transformation and need greater clarity, stronger execution and measurable results, let’s connect. Website: Book a call: Kieran Gilmurray | LinkedIn Substack: Amazon AI Transparency Notice: This podcast uses a hybrid format. When an episode features one of Kieran Gilmurray’s written articles, the narration is generated using a synthetic clone of his voice via ElevenLabs AI (the underlying article text is entirely human-authored).
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