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Index/Leadership/The Dental Economist Show
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Leslie Soto on The Power of The Counter Intuitive ‘Face-to-Face’ Strategy of Patient Experience

The Dental Economist Show · 2025-09-11 · 12 min

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Topics in this episode

Sustainable growthleverage technology solutionspatient satisfactionStrategic RCM Centralizationefficient service delivery

Episode notes

What does it take to run a multi-speciality dental business successfully, without ever losing the ‘why’? In this episode of The Dental Economist Show, host Mike sits down with Leslie Soto, Vice President, Operations of Five Point Dental Specialists, to explore how to drive organic growth across 68 locations spanning oral surgery, orthodontics, and general dentistry.

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  • The Ad Monetization Paradox: How User Experience Drives 3x Revenue Growth with David LevievHow I Grew This: Real Stories of Digital Growth · on Sustainable growth73 / 100
  • What Business Leadership for Women Really Looks Like in PracticeThe People Side of Business · on Sustainable growth61 / 100
  • Coffee Chat Take 12: Why Doesn't This Feel Easier Yet?The Mind Your Time Podcast · on Sustainable growth41 / 100
  • Shannon Nishi, Director of CS at Customer.io - Sustainable growth in Customer SuccessThe Customer Success Channel · on Sustainable growth
  • 477: 3 Ways To Drive Physician, Employee, And Patient LoyaltyThe NO BULL$H!# Marketing Podcast · on patient satisfaction

More from The Dental Economist Show

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  • Stephen Thorne on Moving Dentistry From Sick (or Reactive) Care to Preventive Healthcare84 / 100
  • Keith Miller on What Dentists Should Ask Before Partnering With a DSO88 / 100
  • Dykema DSO Conference Edition with Brian Colao48 / 100
  • Leslie Espinola on Why Most Dental Practices Fail for Business Reasons Not Clinical Ones73 / 100
  • Joe Feldsien on Why PDS Health Bet on the Mouth Body Connection Before Anyone Else69 / 100
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