Fred Joyal on The Regret Economy & Why Not Trying Hurts More Than Failing

Episode notes

What if building genuine trust and boldness in how you connect with your patients is the main key to growing your dental practice? In this episode of The Dental Economist Show, host Mike Huffaker sits down with Fred Joyal, Co-Founder of 1-800-Dentists and author of “Superbold”, to explore why patient anxiety could be your biggest opportunity, how to build a team culture that sells dentistry naturally and the counterintuitive strategies DSOs are getting right and wrong. What You’ll Learn: How to diagnose the real patient problem behind declining case acceptance The three-step conversation framework that can turn strangers into raving fans of your business Why boldness is a learnable skill, not an innate trait, and doesn’t always equate to confidence The boldness principle that separates successful entrepreneurs from dreamers How to reframe regret as your North Star for decision-making Why DSOs get convenience right but often miss the trust equation Tune in for decades of proven insights on creating remarkable patient experiences and the bold mindset shifts that separate thriving practices from the rest.