The Data Masterclass Podcast · 2026-04-08 · 59 min
In this episode, Dr. Alexander Borek interviews Alexandra Caraghiulea from ABN AMRO, discussing the bank's innovative journey in integrating AI into customer engagement and interactions. They explore the challenges and successes of implementing decision intelligence, generative AI, and the transformation of corporate banking and wealth management services. The conversation highlights the importance of balancing compliance with customer experience and the future vision of becoming an AI-native organization. VIDEO VERSION OF PODCAST ON YOUTUBE:
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