Beyond Banking: The Journey into AI-Powered Customer Experiences with Ameesh Paleja, EVP of Enterprise Platform Technology at Capital One

Episode notes

In this episode, Dana Gardner, Principal Analyst at Interarbor Solutions sits down with Ameesh Paleja, Executive Vice President of Enterprise Platform Technology at Capital One. They explore how Capital One leverages modern data architecture, automation, and AI to improve customer interactions and experiences. The conversation delves into the importance of standardized data, the role of AI-driven personalized services, and the integration of marketing and AI strategies. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

• Corporate Finance Explained | When Bitcoin Hits The Balance SheetFinPod · on Banking80 / 100
• EP 84: Ben Dickinson & Bryan Frantz from NexTier Completion SolutionsEnergy Bytes · on data75 / 100
• Payments Brief: Aug 9, 2026Payments Brief · on Banking61 / 100
• How CMOs Measure Marketing ROI Without GuessworkThe CMO Podcast with Fexingo · on Customer Journey
• Venture banking 3.0: How Stifel is rebuilding trust after Silicon Valley BankTearsheet Podcast: Exploring Financial Services Together · on Banking
• How Marketing Ops Turns Bounce Rate into RevenueThe Marketing Operator Podcast with Fexingo · on Customer Journey

• Industry 2026: AI's Role in Transforming Retail, Finance, and Manufacturing with Rosemary DeAragon, Rinesh Patel & Tim Long, Snowflake
• AI and Real-World Data: A New Era for Identifying and Curing Rare Diseases with Chandi Kodthiwada, Vice President of Product Management at Komodo Health
• Empowering Agility: DraftKings’ Strategy for Compliance and Data Optimization with Zach Maybury, Chief Technology Officer at DraftKings
• From Analytics to Intelligence: BlackRock's Journey to Data Productization with David Woodhead, Head of Engineering for Aladdin Studio at BlackRock
• The NASCAR Data Garage: Shaping the Future of Fan Engagement with Clay Owensby, Senior Director of Data & BI Technology at NASCAR