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CX Update #18: Mental flexibility, Victoria’s Secret and many more!

The CX Podcast · 2024-01-30 · 6 min

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Episode notes

Welcome to CX Update #18! I am taking you to Disneyland Paris for an interesting story on the importance of mental flexibility. And do you want to know which much-heard reaction I’m allergic to? And what I think is so interesting about Victoria’s Secret CX? Listen to the podcast.

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