The Curiosity Current: A Market Research Podcast · 2026-06-02 · 32 min
Key moments - from our scoring
Substance score
54 / 100
Five dimensions, 20 points each
Alec Levin, co-founder and CEO of Learners, argues that the future of research training must embrace chaos and messiness rather than rigid curricula. Drawing on his accidental path from biology to founding a community platform for UX researchers, Levin challenges the traditional MBA and certificate program model, advocating instead for peer-driven, hands-on learning across niche specialties. He reveals how Learners curates content by empowering domain experts - like Anthropic researchers shaping AI education - rather than top-down gatekeeping, and how this approach has launched speakers like Colette Kalinda into industry prominence. On AI's impact, Levin reframes the threat as opportunity: using his "cheese factory" analogy, he argues that AI commodifies simple research tasks, making basic insights financially accessible to organizations while elevating researchers who see themselves as study designers and interpreters rather than mere "people talkers." For research leaders and practitioners worried about automation, the episode delivers a counterintuitive message - AI expands rather than eliminates skilled researchers' value if they own the full research lifecycle.
Levin compares AI's impact to industrial cheese production: while premium artisanal cheese still exists, factories democratized access to affordable cheese. Similarly, AI will commodify simple, routine research tasks, making basic insights financially accessible to organizations, but skilled researchers who own study design, interpretation, and business context will become more valuable, not less.
Rather than having Levin pick all content centrally, Learners empowers domain experts with deep specialization - such as Anthropic researchers for AI topics - to curate the most relevant, cutting-edge material. This creates a more chaotic, niche-driven approach where only 25-30% is perfectly targeted to each learner, reflecting how the research field is rapidly branching into new subspecialties.
Researchers who see their role primarily as "people talkers" conducting interviews face an existential threat from AI tools. Conversely, researchers who identify as study designers, information gatherers, and interpreters of data will find AI amplifies their power and organizational contribution, allowing them to handle more complex problems.
Traditional undergraduate and MBA curricula worked for teaching general critical thinking, but research is changing too fast and spreading into too many directions. By the time a curriculum is built, it's already outdated. Learners instead need chaotic arrays of workshops, content, and hands-on mentorship - closer to trade apprenticeships - to stay relevant with emerging specialties.
Many innovative researchers lack YouTube followings or LinkedIn presence because their talent is specialized research, not audience-building. Learners provides coaching to help these creators format and deliver their ideas effectively, then amplifies them through the platform - launching some early speakers, like Colette Kalinda, into becoming industry household names with their own conference programs.
Our reviewer’s read on each dimension, with quotes from the episode.
A few genuinely non-obvious reframes (cheese factory economics of research, 'people talkers vs. study designers', chaotic/ecosystem learning) but the first third is pure origin-story filler with little transferable insight.
my guess is like, 1% of the desired research that an organization has actually gets done
bad research doesn't stink
The cheese-factory metaphor for research economics and the 'connected AIs are just people/community' reframe are fresh, and the point about speaking propensity being inversely related to content novelty is a genuinely counterintuitive observation.
it's like a cheese factory
there's this kind of unhappy relationship between propensity to speak at, uh, conferences and the novelty and interestingness of the content
Alec Levin is a legitimate practitioner - founder/CEO of a research learning community, ex-Meta, conference founder - but he is more of a community/education builder and thought-leader than an operator who ran research at massive scale.
co founder and CEO of Learners
from hands on roles at startups like Falmic Labs, Fineo and the original Meta
Heavily reliant on analogy and abstraction with very few hard numbers; the handful of figures ('1%', '60%', '35,000') are rough guesses, and only one named person is cited as evidence.
community. Now with 35,000 plus people
it's what we spent 60% of our time doing
Hosts set up topics reasonably and occasionally build on ideas, but the tone is warmly affirming with heavy praise and no real pushback; the guest's own self-challenge substitutes for interviewer rigor.
That was a lot. Um, I'm like, I'm taking it all in
I love that. What a fascinating reframe
Computed from the transcript - who did the talking, and the words that came up most.
Alec Levin, Co-Founder and CEO of Learners, joins the podcast to explore the shifting landscape of user research and professional education. Alec shares his unconventional journey from a biology student to a community builder and reflects on how early failures shaped his understanding of what researchers actually need to thrive. He argues that traditional and rigid learning structures can no longer keep pace with the speed of industry change. Instead, he advocates for a messy and peer-driven approach to skill development that prioritizes real-world application over formal certification. The discussion moves into the role of artificial intelligence, where Alec introduces his cheese factory metaphor to explain the future of insight production. He suggests that while AI will democratize simple research, it will also increase the demand for human expertise in study design and data auditing. By reframing the researcher as an interpreter and strategist, Alec offers a hopeful vision for the profession. The episode concludes with a deep dive into the power of natural intelligence and how connected communities act as a vast sensor network to solve complex business problems in real time.
Transcribed and scored by The B2B Podcast Index.
Alec Levin: If you think you're a people talker, AI uh is an existential threat. If you're someone who sees your role more as a study designer and information gatherer and interpreter, then this is the greatest thing ever. Because now all of a sudden, you have so much more power, you can contribute so much more. So you should be feeling even more comfortable in your role.
Molly: Hello, fellow insight seekers. I'm your host, Molly, and welcome to the Curiosity Current. We're so glad to have you here.
Stephanie: And I'm your host, Stephanie. We're here to dive into the fast moving waters of market market research where curiosity isn't just encouraged, it's essential.
Molly: Each episode we'll explore what's shaping the world of consumer behavior. From fresh trends in new tech to the stories behind the data, from bold
Stephanie: innovations to the human quirks that move markets, we'll explore how Curiosity fuels smarter research and sharper insights.
Molly: So whether you're deep into the data or just here for the fun of
Stephanie: discovery, grab your life vest and join us as we ride the Curiosity Current.
Molly: Today on the Curiosity Current, we're joined by Alec Levin, co founder and CEO of Learners, a global platform and community dedicated to helping UX researchers and designers advance their careers and to make that learning free for everyone.
Co-host: Alec has spent years shaping the field of, uh, user research from hands on roles at startups like Falmic Labs, Fineo and the original Meta, yes, that Meta. To founding Learners, where he's helping researchers around the world develop the skills, mindset and tools to turn insights into real business impact.
Molly: He's also the mind behind the UXR Conf and the newly expanded Research Week conference. And he's been unusually candid about where the research profession needs to grow, including some things researchers may not always love hearing.
Co-host: Today we're exploring how research training, AI and the way researchers learn and grow are shaping the future of consumer insights.
Molly: Alec, we're super excited for this conversation. Welcome to the show.
Alec Levin: Thanks for having me. Should be fun.
Co-host: All right, Alec, so I want to start with something I think a lot of our listeners will relate to. You didn't set out to be a researcher, you studied biology. You kind of stumbled into it. So what did it feel like when you realized this was actually what you wanted to build your career around?
Alec Levin: Confusing. I didn't know. I mean, so the story goes that, you know, like many young Jewish boys being pressured into trying to go to medical school, you know, studying biology, didn't quite have the grades. I was close, so I could have gone to grad school and gotten in, but I was pretty sure if I went to grad school, I wouldn't take it seriously. So I was, like, trying to figure out, like, what else I could do. I volunteered at this lab, and they had a career day and they canceled it. And I'm like, can you un. Cancel it? So they, um, uncanceled it. And there's one guy he was talking about at this career day, talking about, like, doing a startup. I'm like, what is that? That sounds cool, right? And so they're building software for biomedical researchers. And I'm like, that sounds super fun. So then I pitched him on a project, and he's like, okay, this sound interesting. Maybe we can do something. And I kind of figure out how to be helpful so that I could have a job because I didn't have any prospects. And so I just, like, took his website to a bunch of grad students, and I was just like, hey, what do you think? Let's tell me, tell me about it. You know, play around with it. What are we. And so I wrote up a report. I'm like, this is what we heard from grad students and undergrads about the, the products and blah, blah, blah. And they're like, wow, this is really helpful. And so then I got a job. So that was cool. It was just. We didn't really have. I think they called me community or something, or community lead growth, whatever it was. And I just spent a lot of time doing research. I just didn't know that that was a job. And then, like, only years later, after doing some other shenanigans that I find did I meet people who did this, like, in. As in their job title. And I'm like, oh, this is a thing for real? Like, I should do that. This is what I want to do. That's the story.
Molly: You started running these meetups as sort of a consumer acquisition strategy for a startup that I don't think panned out for you.
Alec Levin: Did not pan out. It did not pan out. 2015 was a bad time to be doing research startups, and I was also not very good at it. So that's a pretty lethal combination in terms of, like, startup success. It's not going to work.
Molly: Well, the. The meetups that came out of that was actually the thing that end ended up working. So when was that moment for you when you realized that the community that you were working to curate was actually the product and the. The true selling point?
Alec Levin: Yeah, I mean, it's. It's mostly accidental. Like, it was. It was Called like user testing to. It was like it was just a meeting, a meetup. And then when I shut down my crappy startup and I was all burnt out and I was trying to figure out what to do, I was like, what did I actually enjoy this experience? And the answer was not much, but I really enjoyed the meetup. So, you know, we started spinning that up again in a bit of a different format and, you know, just like, uh, you know, resonated in this, the right time, right place. Research was growing, but it was still very disconnected and at least in Toronto where I was. And so, you know, it kind of, kind of spun out from there. And when the pandemic came, you know, because we had done our first conference prior to that and it was still meant to just be a side project thing, but the pandemic came at a particularly bad time where I had just left my job, uh, my wife was full time on it. And then like, the pandemic nuked our business because conferences don't exist during pandemic. And so that was when we had to like, find a way to evolve and become something different. And, you know, we were able. We basically said the only path forward is to try and pursue, you know, the stuff that we were excited about, which is affordability around learning, access around learning, community. We didn't really know what it was going to look like, but, you know, is like do or die and had no choice.
Molly: Yeah. Talk about under the gun.
Alec Levin: Yeah. He was also pregnant, which was bad.
Molly: Oh my gosh. What was added on?
Co-host: Just keep adding more stuff.
Alec Levin: The first kid.
Molly: The first.
Alec Levin: I think when we realized that the. Even though, like they hadn't shut everything down yet, but we, we realized pretty. There's like an outbreak in a nursing home in like suburban Washington state. And where. That's when we realized, like, this is not happening. Like this thing is going to be everywhere before you know it. And um, she probably last halfway, like probably five months at the time. This is bad. This is pretty bad.
Molly: Gosh, talk about trials and tribulations and doing all of that while having like, unpredictable income. I mean, startup life is hard. Startup life is hard.
Alec Levin: Yeah, you gotta, uh. I think, you know, you got. I think you gotta really want it. I don't, I don't recommend it. I think.
Molly: Well, that's great.
Alec Levin: You got. Yeah, I don't know, it's like you
Co-host: gotta advice for our listeners for sure.
Alec Levin: Look, I think you gotta look into someone's eyes and be like, they're, uh, just not gonna not do it. And Then it's like, yes, here's all the encouragement in the world. But I think, you know, if people think it's, it's gonna be. It's just not an easy, it's not the easiest way to make money. It's not the easiest way to have a successful career. All these other things, there's much more pleasant ones. They require very difficult trade offs.
Molly: Yeah.
Alec Levin: And you have to really want it and you have to really care about the thing. And like, we happen to care, we happen to have to figure it out, but we also happen to really care about the thing. So, you know, that part makes it actually doable, but it's not. I wouldn't say it's easy.
Molly: Yeah, there's, there's something about that.
Co-host: Yeah. Having the passion is important for sure.
Molly: Yeah.
Alec Levin: Otherwise it's just going to fall apart when it gets really hard, which is quick.
Molly: That unbridled passion of like, there's nothing you can do to stop me. That's how, you know.
Alec Levin: Yeah, yeah, something like that.
Co-host: All right, well, let's.
Alec Levin: It doesn't feel that way every day though.
Co-host: So, you know, I've been learning, I've been in learning a long time and I think about, you know, how are people learning and what are the best ways that they could learn how to grow people in their careers. So, you know, you're spending a lot of time doing the same thing. So what's the biggest gap that you see between what researchers are being trained to do and what organizations actually need from them right now?
Alec Levin: I'm not, I'm not even sure researchers are being trained to do anything in particular these days. I think that's part of the problem. I think, like our theory essentially of, uh, what learning needs to look like in the future is that it needs to be way more messy and unpredictable and chaotic than we are used to in the past in order for it to be affected. I think we are coming out of an era where for the last hundred years or so, the efficient and productive way to teach and to learn has been extremely structured and very rigid. Right. So, you know, and, and that rigidity and structure has been, you know, you build layers on top of it. So, you know, if you think about an undergraduate program, it's a specific amount of time, a specific course, it doesn't even matter where you do it. It's, it's pretty much all the same. Right. It's a very similar material. And in a world where you're training people to like, generally think critically, know how to write well, ish know how to do math, whatever, like, okay, cool, that, that'll probably work. But the work is changing so fast these days. I think that, you know, even prior to AI stuff this was, had run its course. This way of being, this being the default way of learning a craft or a trade. You know, like, contrast that with like the trades, right, where you know, you get, you're, you're hands on, you're, you're actually in the field a lot, you're doing apprenticeships. You know, it's a much slower pace of change of pace but, or pace uh, of change in the field. But you get to actually go and see how things are working in, in real time with journeyman or with whatever. And I think nowadays with the way things are moving and it's not just that they're moving in one direction, they're also spreading out in a lot of different directions. There's going to be new specialties and, and new subspecialties and all sorts of things like that. So what I think you need is a much more chaotic array of options and where we have to have a lot of content being made, a lot of, you know, workshops being done, a lot of trainings being done and trying to figure out how to get the right thing to the right person in the right time. And I don't think it's going to look the structured way that we've done this stuff in the past with like MBAs or with certificate programs. By the time you actually build a curriculum, which takes a really long time, it's probably not as relevant as it, as it, as it should be if you're charging the money you charge.
Co-host: Got it. Yeah. I mean, I think that the days of like a rigid structure are definitely gone. I always think about like, how would you learn something sort of outside of work or outside of, you know, your educational system? And it's like, what are people doing? They're asking peers, they're working, they're getting hands on, they're jumping in, they're watching small videos and on different ways of doing things. So I think there's a lot of sort of new ways that people are learning for sure. And AI definitely contributes to that as well. So definitely really interesting. So you've built learners though around this idea that professional learning happens in a community. You're inviting in all these different people, cross disciplinary, peer driven. It's accessible to anyone who sort of wants to grow. So when you see someone coming in and genuinely shift how they work and how they're thinking about their work, you know, what makes that possible? What actually changes for them in that environment?
Alec Levin: Do you mean like for people who are coming in to learn? Like, how are we kind of like catalyzing change in their craft?
Co-host: Yeah, exactly. So, you know, you have this community with all these different people and you have different topics. You know, how is that, you know, how are you getting people to like, shift and learn what's going on in research in their careers?
Alec Levin: Yeah, there's so there's a, there's a few different ways to answer this question. It's like, so it's no silver bullets, a lot of lead ones kind of thing. So there's how you actually make the content. There's who produces the content, there's how it's delivered. So for example, with us, the way we've designed our program is without the expectation that people will be watching the whole thing, right? Because we think that it's actually more valuable if we make sure that like 25, 30% is super relevant. Right. It's like right on where they need to be. And then maybe some stuff is interesting, but maybe not as critical and some stuff maybe not relevant at all.
Co-host: Right?
Alec Levin: And so there's that. There's even the way we pick content, like coming back to this more chaotic, messy way of learning. One of the things that we've, I think done that's, that's kind of new in the space is rather than me pick all the content, which is how it used to be six years ago, I try and find people with like different specialties or areas of focus that are really tapped into a much more niche area and say, how about you pick content, right? I'll work with you, I'll try and help you. So, for example, you know, with our AI program, it's not me, it's actually a researcher in anthropic who is very tuned into, you know, who are some of the people that she respects in the field that she thinks we're doing really interesting work. So there's that Most of our speakers don't speak at other conferences. Many of them, this is their first time ever speaking. There's this kind of unhappy relationship between propensity to speak at, uh, conferences and the novelty and interestingness of the content. Because generally speaking, the people who are doing the most interesting stuff are A, very busy and B, they usually doesn't. Their ability to do that doesn't rarely comes with the natural skill set of like building a sub, an audience on substack or YouTube or, you know, building a LinkedIn following those things don't usually coincide. So the people with the biggest natural, you know, reaches on these platforms, at least when it comes to craft related content, in many cases are not the people doing the innovative stuff. Right. So you have to find all these clever ways of just like, how do we make this better, how do we make this better, how do we make this more applicable? How do we. And then there's just how we support our speakers. You know, a lot of the people that have the really interesting ideas, you know, obviously specialize in those ideas and not have a format and deliver them. So we do a specific kind of coaching with them as well. So it's a handful of things like that, but it's really finding, using different strategies to find the people doing the hardest work that we think is, is the most relevant or a wide group of people to like, help them get promoted, help them keep their jobs, help them find their next one, help them stay on the leading edge. You know, that's kind of the way we think about it.
Molly: Yeah. And supporting the personal brand development of the, of a lot of these really impressive people.
Alec Levin: Mhm. Yeah. I mean a lot of the people who are, you know, some of them, at least within our little niche, are like household names now. You know, some of them, you know, their first thing was with us kind of thing like that. And now, now they're all rock stars and superstars and it's great to see their growth because you know, once, once people see how brilliant they are, uh, why wouldn't, you know, why wouldn't you ask them to speak at your next thing or whatever it is? So it's great.
Co-host: I love that.
Molly: That's so cool as like to be ground zero for someone that impressive. That's very cool.
Alec Levin: Yeah. Uh, I, uh, cherish those relationships. Usually they stick around. Like, you know, Colette Kalinda, for example, I think we were, we were her first conference talk. Now she has her own program at Research Week that she curates.
Molly: That's so cool.
Alec Levin: You know, because. And it's all focused on really senior individual contributors and content that's focused on them. Um, which is right in, in terms of her, what she loves to, to focus on and talk about. And it's perfect. And those, those relationships are great because you get to know each other before, you know, things, things really take off. So it's fun.
Molly: Um, yeah, that's wonderful. Well, I want to pull the thread a little bit on something that we've alluded to, which is AI and I think that you've had an analogy in the past about sort of thinking about AI and its implications for today's work as an agricultural revolution. This idea that AI is to research in terms of what a tractor is to farming. So I have to ask where. What does that actually look like in practice when. When you're seeing those things happen and, you know, uh, what's. What's something perhaps that you're seeing researchers utilize with AI that wasn't possible just, you know, two years ago at scale.
Alec Levin: Yeah, for sure. I think the. The analogy or metaphor that I've landed on that I like the most is like, it's like a cheese factory, okay? Because 99% of, like, the cheese that's consumed is relatively inexpensive, and it's like Black diamond or Baby Bell or whatever kind of thing. And it's made in a factory. And like, most cheese is not touched by humans or whatever is it made. But we still have very expensive Dutch cheese that you pay quite the premium for, you know, if you want to do that, or, like, made in the Swiss Alps or stuff like that. So, you know, basically, if you look at the consumption of cheese over time, cheese used to be a thing that you could only do if you were more wealthy, right? Because it's expensive. But now, like, cheese is something that no matter how well to do, you are, everybody get it. You take it for granted, of course, everyone can afford cheese. And like, this is a kind of, you know, I think it's an interesting analogy to research as well, because, uh, my guess is like, 1% of the desired research that an organization has actually gets done or actioned on. And that's because when it's done in this very artisanal way, it's very expensive to produce, right? To produce research, to produce insights. Now, some of this research that doesn't get actioned on is quite complex. And there's good reasons not to do it. Some of it's very simple, right? You go and ask, like, a bunch of executives at almost any company, and you say, hey, you know, why are we competitive against company A? Uh, or why are we losing customers to company B? Or why is Churn down last month? These seem like things that are pretty fundamental to know about a business. And I bet the vast, vast majority of leaders and executives could not answer those questions right, on any granular level. And that, to me, is just a very simple example of something that is knowable, should be known, and isn't. And it's just that the only reason is because research is expensive to do. And in a company where you're trying to do new things and take that next leap and you have limited research resource, you know, you want to invest it in that next big thing. But if AI makes doing simple research much less expensive, then all of a sudden, uh, all this stuff becomes financially accessible from an organizational point of view. So yeah, it's easy to look at a lot of AI tools and think that they, you know, there's things that you do that as a researcher that they can do too. And that's kind of scary, but it's, I think we're missing the bigger picture here where you're a lot more than talking to users, right? Your relationships, your business context, your intuition, your understanding of organizational dynamics, your ability to design studies and critically analyze data, to interpret from and uh, infer things that, you know, AI system might not be able to. These are super valuable. And I think for a long time a lot of research folks have thought of themselves as like people talkerers instead of like study designers. And in a world if you think you're a people talker, AI is an existential threat. If you're someone who sees your role more as a study designer and information gatherer and interpreter, then this is the greatest thing ever. Because now all of a sudden you have so much more power, you can contribute so much more. So you should be feeling even more comfortable in your role.
Molly: That was a lot. Um, I'm like, I'm taking it all in from a bunch of different angles because, uh, you're totally right. And it also begs the question of where do researchers need to skill up and where do researchers need to learn how to utilize these whole bunch of different tools? Because like you said, there's the threat of now these people can do the same thing that I can. So how are researchers skilling up in order to utilize these AI tools in a way that expands their job function and still keeps them relevant?
Alec Levin: See, I push back. I don't think that even with AI tools, PMs can do research the same way that we can. There are some who are super, are super talented and that's awesome. I think for the most part they can't. Ah, same with design. Look, I can do design work now by using Claude code. Is it good? No, but it's like they're rectangles and buttons and stuff like that. And so, you know, there's a quality side of things to research as to design, as to everything else that you, uh, know. It's easy to see when the design works bad. It's hard to see when the research is bad. You know, someone said a line. I wish I knew who said it. But bad research doesn't stink. Right. M versus, like, bad design. You look at it and you're like, I don't even understand what I'm looking at. Right?
Molly: Yeah. Yeah.
Alec Levin: And so I don't believe. I think the vast majority of PMs and designers would really, again, struggle to do research well, even with AI tools. Sure, they don't have to talk to the people anymore, but there's a whole thing again, it's like the study design element of it. Like when great researchers walk into a room. Um, Right. I remember back in the day, I am old enough, when we used to do research, and the, the way you were supposed to do it was to read from a script. So you're gonna, like, you had six or seven interviews you're doing, and you had to literally print out a script and then, like, read it word for word and ask it to the person and write down their answers. And if you didn't ask the questions in the same way, it was biased. Right. You couldn't be trusted. Which makes absolutely no sense. No sense whatsoever. Because this type of research is purely interpretive. And at that number of participants, there's no statistical significance that can be gathered from anything. Right. And if you read from a sheet of paper, you'll never build rapport. Yeah, you'll get input from the person, but you'll never get real deep understanding because they're not going to be honest with you when they're. You don't even have the respect to look them in the eye when you're talking to them. Right. But that's how it used to be. Right. And, like, great researchers wouldn't do that. Because what you realize is I gotta, like, build a relationship and build trust very quickly. And then I can be like, all right, where's my in to get them really talking? It's over here, it's over there. Whatever it is. Like, designing the thought process of how to get somebody to open up in the right way is a skill that most PMs and designers don't have and won't develop. Right. And so I don't think, uh, like, of course AI will get more and more powerful, but I just don't see. I don't see how there's not specialty here that matters. Right?
Molly: Yeah.
Alec Levin: And again, as long as you. If as long as you don't ascribe as I don't to the idea that researchers are just people talkers, then, you know, you understand there's a lot more that that to the, to the craft here.
Molly: Yeah, I think that craft is the right word because when I've seen research be done, there's an art form to it that is not necessarily based in science. And there's very specific nuances where I think that institutional knowledge is essential. And can we, or should we encourage people who are users of market research, AI technology, encourage them to gain that institutional knowledge and maximize what they're able to do using these AI tools?
Alec Levin: Tools, yeah, for sure. Look, I think in terms of what we need to. To do, I think we need to get. I think everyone should be experimenting and trying things. There are so many specialties that we haven't even identified yet with these tools. The volume of research is that to be conducted is going to go up by like probably a couple of orders of magnitude, right? Because as the cost to do research comes down, that means the amount of profitable research that can be done goes up dramatically. So you get more research at this, into this new equilibrium, right? So there's going to be tons more research, which means there's tons more data to manage, there's tons more studies types to run. You know, there's just going to be so much more stuff. So, you know, when I think about what those things might be of the future, like I try and look back to that metaphor of the cheese factory, for example, and I'm like, you know, so there, there's the old way of making cheese. You know, you get the milk from the cows, you put it in a pod, you add some whatever, rent it to it, put it.
Molly: Pretty sure there's like vinegar in there.
Alec Levin: I don't know. I don't know how they make blue cheese, but, you know, somebody knows, right? And then you look at the, at the new way and you're like, oh, there's like a technician, right? What does a technician do? Well, a technician, you know, they're the ones who are updating the software and the hardware components on all of the big factory machines, right? And there's actually probably a handful of them because there's lots of different machines. So, you know, we might have a bunch of different AI tools that need models to be updated and reconfigured as new new labs release new things and then tooling to swap our features and whatever. So there's going to be a management thing. There's also a QA thing, right? So, you know, when cheese factories are pumping out cheese, every thousand pieces of cheese, someone's got to eat it and see if they get sick. Right. Like, we're going to need to audit these massive flows of AI conducted interviews and surveys and all that stuff. Right? There's probably going to be like AI is doing interviews with like AI avatars of ourselves at some point. How is that going to work? I don't know. But someone's going to have to figure this out and how these pieces connect together. And there's probably going to be somebody who's trying to figure out how do we match our on platform data or other data that's available to us to complement the analysis that's being done on the qualitative stuff that you get in. All of that is going to be work. To figure out all that is going to take time. All that is going to take humans, in my opinion, who have the sense of business context, organizational context, craft, understanding, understanding of what all these AI tools can do. This will be hard. This will be figured out. And if you want proofs like, are the AI companies not hiring humans anymore? No, they're hiring me. Crazy, right?
Co-host: Mhm.
Alec Levin: As long as salespeople have a job, account executives have a job, I'm not worried. Right. Because that should be the easiest thing for these AI tools to automate. Right. But why, why does OpenAI, why is OpenAI and anthropic and all these other ones, why are they all partnering with Accenture and BCG and McKinsey? Right? Because the human selling the trust, building the influence, it's all really important. And even though AI might already and probably does already have the technical capabilities to have these conversations, there's a reason it's not working. Right. And so all I'm saying is we're is essentially some version of not only, uh, are we learning about what AI can do, we're also learning about what's special about us. Right. And what are the things you really bring to the table? Right. And so for a long time, I think it's, we were the best at talking to people and we were the social cats of which is fun and it's an important part, but it's such a small part. It just felt like the big part because it's what we spent 60% of our time doing.
Co-host: All right, so let's come back to the community. So learner started because you felt isolated as a, you know, solo researcher, you've built a community. Now with 35,000 plus people, it's a huge community beyond the networking and the career development. Do you think having that kind of community actually changes the quality of research that people are doing?
Alec Levin: Oh, without a doubt, without a doubt. Like, I. So we're all, you know, talking a lot about artificial intelligence, but I'm also big into natural intelligence too, right? And so, like, if you were, if you were, imagine you're pitching a product to, like, a bunch of venture capitalists and you're like, okay, hear me out. What if we took an AI, thousands of them, and we planted them into thousands of unique circumstances, right? And each one of them had to figure out on their own how to navigate the unique challenges of their organization and their product and this and that. And then what if we, like, connected those AIs together, right? Like, what, what, what could we learn? Like, what could that organ. That's. That's the community, right? Like, every single one of us is dealing with, uh, a unique situation, unique challenges, right? The key thing is, like, if you want, you know, it's what I was saying about learning before, it's got, like, the next generation of learning is very. Is very chaotic. It's very messy, it's. It's very flexible, right? It's more of an ecosystem than it is a rigid structure in my view. But, like, if you think about it that way, where you have 30,000 sensors and all in each one in a unique situation, but now they're connected and they can talk to each other and share things with each other, well, shit, we're gonna have a very bright future ahead of us. Cause every time one unique intelligence learns something, it can propagate through the rest of the entire space. And like, that, to me, is, is the exciting vision for, like, what is possible with a, uh, community approach to stuff moving forward. Right. I don't think we can rely on our institutions for our future growth and training the way we have in the past. Past. I think, you know, there's a lot of signs that they've been failing us for a while and that they're incapable. Even though there's lots of great people there, they're not capable of, of keeping up with what's happening. But I think we are, right? And if we have open dialogue and, and the right kinds of connections with each other, we can keep up with whatever changes and challenges are thrown at us. And there will be many over the coming years. So that, to me, is the. That's the exciting opportunity, right? And, you know, happens both for the learning. It happens both with, like, all of our partners, like you guys. You know, you're working on new products that solve problems. Great. How do we help? How do we help? You know, you all meet people who have those problems. Right. It's just another version of the same thing, which is thinking more of it. A, uh, connected ecosystem where we, we focus, like learners focuses on building the infrastructure and the shared space. Literal, Literal space and figurative space. And then now we're ready to tackle anything that comes ahead of us. So that's the thinking, that's the focus.
Molly: I love that. What a fascinating reframe.
Co-host: That's awesome. I love that. And I love community.
Alec Levin: It's good stuff, right? It's fun, too.
Co-host: It's super fun. Yeah. And events and community is always a fun thing, for sure.
Molly: It's a fascinating reframe also to think of. Like, imagine if you could have AI systems that were constantly learning and they were all connected to each other. Oh, that's people.
Alec Levin: Like we call those people.
Molly: Yeah, that's called people.
Co-host: Amazing. We've come full circle. Here we are.
Molly: Yeah. I mean, that's going to be the continued importance of remaining grounded and remaining in person and seeing the values in human connection, I feel like, is even more important in these times of advancing technology.
Alec Levin: No doubt, no doubt.
Molly: Fabulous. Well, thank you so much, Alec, for joining us today. This has been such an enlightening conversation. Thank you. Taking us through startup life, what it means to be a founder. That it is definitely not for the week. The researcher and AI relationship. And I now I'm going to have a grilled cheese, so thanks a lot for that. You said the power of natural intelligence, of human connection is incredibly valuable and the essential nature of community in the world today. So thank you again so much for joining us, Alec. I really enjoyed our conversation.
Alec Levin: My pleasure. Thanks for having me. And I'm looking forward to hanging out at Reese Machuk just a few weeks.
Molly: Yes, it's going to be a short flight up for me to San Fran from la, so I'm really looking forward to it. Also, I've only been there a couple of times. It'll be a really good show.
Alec Levin: It's going to be fun.
Stephanie: The Curiosity Current is brought to you by aytm. To find out how AYTM helps brands connect with consumers and bring insights to life, visit aytm.com and to make sure you never miss an episode, subscribe to the Curiosity Current on Apple, Spotify, YouTube, or wherever you get your podcasts. Thanks for joining us and we'll see you next time.
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