
The CUInsight Experience · 2026-04-10 · 43 min
“Our primary avenue of communication is creating moments.” - Liz Ponder Welcome to episode 231 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance Cooperative Holdings, Inc. Trellance is the parent company behind some of the most trusted credit union tech providers, such as Rise Analytics, ProBridge and Optiri. By providing tech to credit unions and investing in new solutions, Trellance aims to create growth opportunities for the entire industry and to empower credit unions to embrace innovative new technology. Learn more at Trellance.com In this new 2026 season, Jill and I will have conversations centered around leadership, credit unions, and living our best lives. We will have some of the most respected leaders from around credit unions who we are grateful to call friends join us in the discussion from time to time too. This week on the show, we welcome Liz Ponder, CEO of SRP Federal Credit Union. Liz is here to help us explore a concept which we firmly believe that every leader needs: a personal leadership compass.