The Credit Union Leadership Podcast · 2026-06-16 · 51 min
Most organizations invest in culture, but few actually change it. The gap is not intention, it is execution. In this episode, Scott and Scott sit down with Amber Herman to challenge how leaders think about learning, culture, and employee experience. From her journey into the credit union movement to her work in data, marketing, and member experience, Amber makes a strong case that culture and learning are inseparable. The real tension is this. Are we creating moments that feel good, or movements that drive change? Through practical examples like culture guides, pre and post event planning, and borrowing ideas from outside the industry, this episode equips leaders to stop wasting effort and start building culture that sticks.
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