The CMO Whisperer · 2026-06-16 · 33 min
My guest today is Bonnie Low-Kramen. Bonnie is one of the most respected voices in the field of executive and personal assistant training, having taught in 14 countries and worked with organizations, including Google, Amazon, Microsoft, the Wharton School, and even the British Parliament. But what makes Bonnie's perspective so fascinating is where it all began. For 25 years, she served as the personal assistant to Academy Award-winning actress Olympia Dukakis, giving her a front row seat to leadership, human behavior, communication, trust, pressure, and what really makes people thrive at work or walk away from it. She's the author of the book Staff Matters: People-Focused Solutions for the Ultimate New Workplace and Be the Ultimate Assistant. Her TEDx talk is titled The Real Reasons People Quit, and her insights have appeared in both Harvard Business Review and Forbes. But this is not just a conversation about assistance. It's a conversation about leadership, about respect, about culture, about the people behind the people and the invisible glue that holds organizations together while everyone else is busy chasing the next shiny AI headline.
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