
The Business of Benefits Podcast · 2026-02-12 · 42 min
In this episode of The Business of Benefits, host Donovan Ryckis sits down with Patrick Haig, co-founder and CEO of Goodbill, to reveal the secrets of hospital billing that every employer needs to know. They dive deep into the world of 501(r), a little-known IRS regulation that requires nonprofit hospitals to offer financial assistance, and how it can dramatically reduce healthcare costs for both employees and plan sponsors. Patrick explains how Goodbill leverages this and other strategies to audit hospital bills, find errors (which appear in about half of all bills), and secure significant savings. This is a must-listen for any CFO, CHRO, or business owner looking to fulfill their fiduciary duty, contain rising healthcare costs, and provide real, tangible support to their employees - especially those on high-deductible health plans. What you’ll learn: - What 501R is and how it mandates financial assistance from 80% of hospital beds in the US. - The surprisingly high income thresholds that allow many employees to qualify for bill reductions or full waivers. - How to get refunds for hospital bills that have already been paid.
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