The Importance of Building an Inclusive Benefits Plan with Serafina Miller, Senior Principal Consultant at Mercer - The Benefits Playbook

Topics in this episode

health insurance diversity benefits healthcare physician

Episode notes

This episode features an interview with Serafina Miller, Senior Principal Consultant at Mercer. Serafina has been in the industry for over two decades, specializing in group account management for multiple industries like banking, biotechnology, transportation, engineering firms, and law firms. At Mercer, Serafina partners with employers to ensure their employee benefits programs integrate with compensation strategies and business objectives, as well as aligning with the organizations’ DEI strategies. In this episode, Sasha sits down with Serafina to discuss designing inclusive benefits plans, why self-funding is a win-win for finance and benefits teams, and the importance of provider alignment. - “A lot of conversations in these last handful of years about provider alignment to the communities in which they serve, and really pushing insurance carriers to work on their provider diversity. Hiring more Black, Latine physicians, transgender physicians, non-binary physicians, because there are certain conversations that are much easier to have because there's an alignment of life experience. There's a believability factor that's built into that dynamic.

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