How Citi is helping insurers compete in an always on digital payments landscape

Episode notes

Today, traditional insurance faces mounting pressures from new technologies and market entrants, and digital transformation has become an imperative rather than an option. Kamiel Bouw, Global Head of Insurance for Citi Treasury and Trade Solutions, joins the show today. He brings extensive experience navigating this evolving landscape, where efficiency, data-driven approaches, and customer-centricity have become paramount. With traditional insurers working to adopt new technologies within legacy infrastructure, Buow describes how Citi has positioned itself to strategically support these organizations capture opportunities while enhancing customer experience. Throughout the interview, Buow explores several transformative themes reshaping the insurance industry. He uses real life case studies to emphasize the tremendous opportunity in digitizing payment processes - both for premium collections and claims payments - highlighting how instant payments can create superior customer experiences while providing operational benefits.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

• Corporate Finance Explained | When Bitcoin Hits The Balance SheetFinPod · on Banking80 / 100
• Sapna Shah, of Sie ventures, joins Guy to discuss being a strategic partner to a founder and CFOs and seed investingCFO Insights · on fintech78 / 100
• The Trust Advantage with Andie Hill, Payroc | Episode 528Leaders In Payments · on fintech73 / 100
• A Conversation with Senator Kay Bailey HutchisonTXOGA Talks · on industry71 / 100
• How Ramp Rebuilt Corporate Cards for the AI EraStartup Stories with Fexingo · on fintech

• Mastercard's Marc Pettican on the road to a $17.4 trillion virtual card market78 / 100
• Trust, stablecoins, and the AI margin squeeze:What McKinsey and QED's fintech report means for banks89 / 100
• How Figure and Method closed the loop on debt consolidation and cut delinquency in half70 / 100
• The bank account is the product: Slash's bet on vertical SMB banking74 / 100
• How Kudos built a consumer data moat on top of credit card rewards72 / 100