Talking CX · 27 min
Get a free CX book of your choice, shipped to you. Click here to leave us a voice message that either stumps or challenges Graham and if Robin uses yours Graham will buy you a CX book of your choice (he says as long as he can buy it on Amazon!). An other exciting opportunity to "Join the CX conversation" " "Ensure Deep Enough Customer Understanding" was prioritized in our top 2 CX Challenges survey results for the 2nd year in a row. Hear the answers to these and many more questions - What do we mean when we say Customer Understanding? - Why is it important? - What CX techniques represent that understanding? Find related resources here
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