Why Know, Like, and Trust Isn’t Enough
Stories Build Businesses · 2026-03-18 · 25 min
Episode notes
In this episode of Stories Build Businesses, story and strategy coach Megan Wright explores why know, like, and trust isn’t the true foundation of connection in business and what’s missing from the conversation. While “know, like, and trust” is often seen as the cornerstone of marketing, Megan shares a deeper perspective: without safety, none of those things can truly exist. Drawing on her own experience inside a business community where that sense of safety was lost, she unpacks how quickly connection can break down and why emotional safety is essential for sustainable relationships in business. She also explores the responsibility that comes with holding space in your content, your offers, and your client relationships, and why building a business that protects wellbeing is not a luxury, but a necessity. This conversation is for empathetic, values-driven entrepreneurs who want to build trust and connection in a way that feels safe, respectful, and sustainable for both themselves and the people they work with.