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Incident Management and the Crowdstrike Event with Liam Westley

RunAs Radio · 2025-12-10 · 41 min

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Topics in this episode

CrowdStrikeIncident responseSoftware Supply ChainIncident managementfalcon sensor suite

Episode notes

On July 19, 2024, a misconfigured file sent as part of an update to the Falcon Sensor suite by CrowdStrike caused service outages worldwide. Liam Westley talks about his experiences executing the incident management plan at his company that day - even though his company did not use the software! Liam talks about dealing with the regulatory requirements of a finance company as part of incident planning, and how the software and services supply chain can lead to outages because those companies are affected. A great story about the day of the incident and the improvements in planning and resiliency that followed! Links CrowdStrike Incident Timeline Azure Front Door Recorded October 29, 2025

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