Operational Resilience, Risk Management and Crisis Decision-Making with Bruce McIndoe

Episode notes

In this episode of RiskMasters , I speak with Bruce McIndoe, founder of iJET and WorldAware, and a global expert in operational resilience, crisis management, and risk management in complex environments. With decades of experience across intelligence systems, NASA programmes, and Global 2000 advisory, Bruce brings a practical perspective on how operational risk, organisational fragmentation, and leadership decision-making interact under pressure. This conversation focuses on a critical but often misunderstood reality: operational resilience is not a reporting outcome. It is a capability that determines whether organisations can detect early signals, coordinate effectively, and act before disruption escalates into crisis.

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