Product for Product Management · 2024-09-04 · 39 min
We continue our Session Replay series with the next product, HotJar. To learn about it, we invited John Fontenot to return to the podcast. Last time we talked with John early on the podcast journey, on Episode 11, when we learned from him about Roadmunk, a Feedback & Roadmapping tool. Today we cover HotJar, one of the first session replay products we experienced in our product career. John is using it at two of the companies he founded, Path 2 Product and Repo. John loves HotJar’s free plan, which gives him insights into how the users are using his products, how many users are using specific features, where people get stuck, or where the product might have usability bugs. Join us as we explore HotJar with John: Use cases where he uses session replay Deep dive into security related concerns in session replay products How to approach users that we know have a problem, without making them feel like we are creeping on them Other features of HotJar, and integrations with other systems HotJar’s approach to freemium vs.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
EP 157 - Platform PM with Ashana Singhania63 / 100
EP 156 - Stop Wasting Research with Jake Burghardt59 / 100
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