Pricing & Merchandising Synergy: Driving Growth and Value Differentiation in Volatile Times with Josh Pollack

Episode notes

In this episode of Pricing Heroes , we speak with Josh Pollack, President and Principal Consultant at Pollack Retail Solutions. Josh shares insights from his 25+ years of experience in retail strategy, including stints at Sam’s Club, Circuit City, ALDI, PetSmart, FullBeauty Brands, and Cabela’s. He delves into why merchandising and pricing teams must work in tandem, how to balance short-term margin gains with long-term brand health, and where AI-driven dynamic pricing can either strengthen or undermine customer trust. Key Topics: Blending creativity and data to drive merchandising success The intersection of pricing, forecasting, and inventory management Why tightly integrated merchandising and pricing functions matter Navigating price changes in volatile markets without alienating customers Using AI responsibly to optimize prices and maintain brand integrity Recommended Resources: The Indicator by Planet Money Artificial Intelligence: A Guide for Thinking Humans by Melanie Mitchell

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