
Practical Pedagogy · 2026-07-30 · 34 min
Shannon Franklin on Navigating AI Bias and Authenticity Anika sat down with Shannon Franklin, a digital marketing strategist and student in USC’s Master’s in Digital Media Management program, to get a dual perspective on generative AI in both the workforce and higher education. The conversation revealed the stark realities of AI integration - from it becoming a mandatory workplace KPI to the alarming biases it perpetuates regarding race and underrepresented communities. Shannon’s experience bridging the gap between a gritty corporate creative role and higher education offers a practical look at why critical thinking, authenticity, and reading comprehension are the most vital skills in the AI era.