E36: SaaS Growth Decoded: The Customer-Led Playbook for 10X Success

Episode notes

In this episode of Polyweb, host Sara Landi Tortoli and guest Georgiana Laudi, Co-founder and CEO of Forget the Funnel, explore the concept of customer-led growth and how it differs from product-led growth. They delve into the importance of deeply understanding customers, operationalizing their experiences, and making data-informed decisions to optimize their journey from problem recognition to long-term value realization.

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