Manage Self, Lead Others · 2026-05-19 · 25 min
Tim Hyde shows how leaders can reclaim hours every week by fixing the invisible gaps in their systems. In this conversation, we explore why automation is not about saving time, but about: - creating intimacy at scale - reducing friction in decision-making, and - designing smarter customer journeys that actually move people forward. You might like to know ... this podcast is also a vodcast (video podcast). You can watch every video version on our YouTube Channel. Subscribe now to be first to catch our next release Direct link to Tim Hyde's episode: SOUNDBITES [1:43] Why automation and system design should come before sales, marketing and delivery if leaders want scalable results. [2:18] Seeing customer journeys like lines of code and how one broken step can stop the entire business from working. [3:58] Where leaders should look first to find automation opportunities in their own workflows. [4:33] Using frequency as a decision filter to identify tasks that are worth automating and those that are not. [5:38] How long-standing annoyances and repeated behaviours signal high-value automation opportunities.
189 Jim Britt - Hidden Beliefs Sabotage Leaders45 / 100187 How Metaphors Win Buy-in - Lawrence ArmstrongEp 77 REPUBLISHED Communication Dynamics - Anneli Blundell186 The Empathy Gap - Daniel Murray185 The World of Creativity Part 2 - Fredrik Härén