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Index/Customer Success/Making the Fan
Making the Fan artwork

The Secret Strategy Disney Uses to Create Fans

Making the Fan · 2024-04-03 · 9 min

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Episode notes

Episode 001: An introduction to the show Making the Fan w/ David Millay. A show where we explore how brands turn casual customers into faithful fans, and employees into evangelists. David shares his experience going through Traditions, Disney's 8-hour, new employee onboarding course, and unpacks how Disney uses Traditions to create emotional connections with employees. This episode serves as a preview of future episodes, discussing who the show is for and the problem it seeks to solve. Helping culturally curious marketers and operators turn casual customers into faithful fans. - Check Out David's Stuff: • EngageMint Partners (CX consulting) - • David’s LinkedIn - • David’s Instagram -

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