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Index/Customer Success/Making the Fan
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How Mentor Managers Inspire Employees to "Love it Here" w/ Clint Pulver

Making the Fan · 2023-02-14 · 50 min

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Episode notes

After more than 220 undercover interviews with 12,000 employees, Clint Pulver is known as the leading authority on employee retention. In this episode, David and Clint discuss the key attributes of mentor managing and the 5 Cs of leadership that result in employees saying, “I Love it Here.” - 2:24 The Undercover Millennial Program 5:49 Behind the Book “I Love It Here” 9:24 The 4 Types of Managers 17:36 Assessing Your Leadership - The 5 Cs 21:43 Leading Through Transitions - Status Interviews 25:43 Finding Purpose 27:56 Advocating vs. Developing 32:06 The Power of Purpose 34:46 Individual Needs vs. Organizational Needs 42:28 To Don’t Lists 44:23 Be A Mr. Jensen - To

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