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Index/HR/Make It Thrive: The Company Culture Podcast
Make It Thrive: The Company Culture Podcast artwork

Behind the Brand | Inside Timpson's Culture

Make It Thrive: The Company Culture Podcast · 2025-10-21 · 44 min

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Episode notes

I'm joined by Timpson's Director of Happiness, Janet Leighton, as she shares their upside-down management model, and their people-centric practices that have made Timpson the success it is today. Even as one of the UK's oldest and most well-known retail brands. Janet shares how they have given power to their store teams, how they continue to experiment and adapt, and the common sense philosophy they believe every business should have about people.

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