MAD Leaders Podcast · 2026-06-02 · 27 min
In this latest MAD Leaders Club Podcast, Nic Marshall, People Director, shares how Welcome Break has cultivated connection between employees - especially different generations, and made people feel valued and recognised. She also explains the importance of employees getting behind the values and purpose of the organisation and how she's done this. And she covers why success depends heavily on approachable managers who recruit for attitude and guide younger workers while enabling reverse mentoring across generations. This focus on building social wellbeing has led to teams that have a sense of pride and camaraderie, and that work better together. She shares, too, how Welcome Break encourages employees to take part in community volunteering and how those that do are more engaged at work. Nic touches on practical steps she's taken to embed social wellbeing as well as reward and recognition.
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