Learning Leader Spotlight: Interviews with corporate L&D leaders · 2026-06-16 · 30 min
Demetrice Bryant , Senior Director, Support Services, Workforce Enablement (Customer Care) of Priceline , joins us to discuss the shift from training delivery to enablement partnerships - covering human-centered design, continuous learning, growth mindset, and what it means to connect L&D directly to business outcomes. From a career that started in a state government training room to leading workforce enablement at one of the world's largest travel platforms, Demetrice brings a perspective grounded in both the theory and the business reality of L&D. KEY TAKEAWAYS 00:00 Introduction. 02:07 How an unplanned moment in a state government training session launched Demetrice's career in L&D. 04:15 What teaching children with autism taught Demetrice about breaking down complex concepts for any learner. 05:45 Why Demetrice believes the L&D profession has fundamentally changed - not just evolved. 06:30 Why human-centered design has always been at the core of L&D and why it matters more than ever now. 08:03 How instructional designers are becoming learning technologists and what that shift looks like in practice. 11:30 Why enablement is about change creation, not just content delivery.
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