Learning Leader Spotlight: Interviews with corporate L&D leaders · 2026-06-23 · 18 min
Dr. Katie Campbell , Senior Director, Learning and Talent Management of Equifax , shares how she approaches L&D strategy within one of the company's largest business units - bridging corporate vision and workforce execution across performance, succession planning and learning. Katie shares how she thinks about AI's role in reshaping workforce capabilities, why the shift to skills-based models is making learning ROI less squishy, and what Microsoft's sweeping HR overhaul signals about where org design is heading. KEY TAKEAWAYS 00:00 Introduction. 03:30 How Katie stumbled into corporate learning without ever knowing it existed. 05:04 Why Katie says it would be remiss not to talk about AI's impact on L&D right now. 06:09 The shift that’s making learning ROI less squishy and easier to tie to business outcomes. 07:30 Why Katie hesitates to use the words "human capital." 08:10 What Microsoft's sweeping HR overhaul signals about where org design is heading. 10:18 The skill Katie says L&D teams overlook most. 11:30 The mentor whose authenticity changed Katie’s thinking about leadership forever.
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