Ep#209 Why Caring Leaders Create Better Outcomes

Episode notes

This Christmas Day episode is a quieter, more reflective conversation about leadership that actually works — especially in high-pressure environments like healthcare. Dex is joined by Dr Joshua Hartzell, retired US Army Colonel, physician, and author of A Prescription for Caring in Healthcare Leadership . Josh has spent 25 years in military medicine and leadership training. His message is simple and deeply relevant at this time of year: Take care of your people. They will take care of the mission. In this episode, we talk about: Why caring leadership is not “soft” — it’s effective What military leadership gets right about standards and support Burnout as a leadership systems issue, not a personal failure Why psychological safety improves outcomes How small human interactions create powerful ripple effects If you’re a leader who genuinely cares — but feels stretched thin — this conversation will meet you where you are. Resources: A Prescription for Caring in Healthcare Leadership Dr Joshua Hartzell ----------------------------------- Resources: Leadership Performance Coaching Dex AI Coach Confidential. Expert. Free. Your Leadership Performance Partner.