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Index/AI & Data/Law Practice Today
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How AI Is Changing Legal Billing and Client Value

Law Practice Today · 2026-06-08 · 8 min

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Episode notes

In this Law Practice Podcast fireside chat on “Billing in the Age of AI,” host Jim Calloway is joined by Julie Bays, Director of the Management Assistance Program at the Oklahoma Bar Association, and Wendy Meadows, a family law attorney in Maryland and coaching consultant for small and solo law firms. Together, they discuss how AI is changing the way lawyers think about billing, value, and client communication. The conversation centers on the “efficiency paradox”: when AI helps lawyers complete certain tasks faster, how should that speed be reflected in the client’s bill? Wendy shares how her practice has shifted toward a hybrid billing model, using flat fees for document-based work like complaints and marital settlement agreements, while continuing to bill hourly for meetings, phone calls, and other client-facing work. Julie emphasizes that invoices should do more than request payment - they should help clients understand the value of the work performed. Even when AI makes legal work more efficient, lawyers still bring years of judgment, experience, and legal strategy to the final product.

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