Knowledgebase Ninjas · 2025-05-13 · 15 min
In this episode of the Knowledge Base Ninjas podcast, we speak with Gayathri Krishnaswamy, Senior Content Developer at OutSystems. Gayathri shares her journey from software development to technical writing, finding her passion through roles in business analysis and open-source contributions with the Good Docs Project. She emphasizes the importance of collaboration between developers and documentarians, especially in API documentation, and highlights her approach to documentation alongside product development. Gayathri also discusses how AI tools assist in research and first drafts, while reinforcing the value of human insight in refining content. She views documentation as a core part of the product experience, advocating for user enablement, empathy, and continuous learning as keys to effective technical writing. Catch the full conversation on the Knowledge Base Ninjas podcast for valuable takeaways and pro tips. Stay tuned for expert insights and actionable strategies you don’t want to miss out on.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
Tool selection and the unpredictable variableContent Operations · on API documentation73 / 100
AI As Your Writing PartnerThe Future of Work · on Technical writing64 / 100
Why Enterprise Buyers Now Demand an API AuditB2B SaaS Talks with Fexingo · on API documentation56 / 100
Product Ops: The 4 Foundations of Strategic PartnershipProduct Team Success · on Documentation46 / 100
How API Documentation Drives Developer AdoptionThe Developer Tools Podcast with Fexingo · on API documentation
How Stripe Used Developer-First Marketing to Dominate PaymentsProduct Marketing with Fexingo · on API documentation
From Python to Technical Writing: A Cloud-Native Documentation Journey with Michael Uzukwu62 / 100
Will AI Replace Technical Writers? The Future of Docs with Steev Kundukulangara75 / 100
Technical Writing Leadership in the Age of AI - with Ramesh Aiyyangar, TechWritePro59 / 100
From Developer to Tech Writer: How AI, Empathy & Localization Shape Modern Documentation51 / 100
Role of Cybersecurity Documentation: Beyond Compliance with Abhishek Sahoo42 / 100