Building Down-to-Earth Documentation: Lessons from Cody Deitz - Knowledgebase Ninjas

Topics in this episode

Technical writing Documentation knowledgebase down to earth documentation technical writing skills

Episode notes

In this episode of Knowledge Base Ninjas, Cody shares his unconventional journey into technical writing and how the field is evolving in the age of AI. Cody shares how he transitioned from academia, combining his passion for language and technology in meaningful ways. He emphasizes creating “down-to-earth” documentation that meets users where they are, rather than overwhelming them with complexity or rigid formality. The conversation explores what draws people to technical writing - clarity, continuous learning, and simplifying complex ideas while highlighting the role’s collaborative nature as a bridge across teams. A key focus is the impact of AI on documentation. While AI improves efficiency, Cody stresses that foundational skills like audience understanding and structuring information remain essential. He encourages writers to embrace AI while valuing the learning that comes from starting from scratch. The episode concludes with practical insights and advice for aspiring technical writers navigating a rapidly changing landscape. Thank you for tuning in!

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