Every Moment Matters: A Webinar Preview with Anne Frewin

Episode notes

Most continuous improvement programs don't stall because the strategy is wrong or the tools are missing. They stall because of what leaders do, or don't do, every day. In this short preview, host Mark Graban talks with Anne Frewin about her upcoming KaiNexus webinar, Every Moment Matters: How Leadership Behaviors Shape Results Every Day , airing live on Tuesday, May 26 at 1 pm Eastern. Anne walks through the LEAD model she'll cover in the session: Lead with courage Embody trust Anchor in clarity Drive improvement For each, she'll share a specific behavior attendees can put to use the next day. The session applies whether you lead in healthcare, manufacturing, financial services, government, or nonprofits - and whether you hold a formal title or lead informally. Anne is a speaker, coach, facilitator, and founder of Employee Centric Leadership, LLC. She brings more than 15 years of Lean experience across healthcare, biomedical, manufacturing, and professional services, along with a finance background and master's degrees in healthcare administration and organizational leadership. Register for the live session (the recording will also be available):

• [Webinar] Beyond the Voice of the Customer: Richer Signals for Continuous Improvement74 / 100
• [Preview] Beyond Voice of Customer: Reading the Signals Customers Send Without Saying a Word40 / 100
• Every Moment Matters: How Leadership Behaviors Shape Results Every Day | Anne Frewin57 / 100
• Ask Karen Martin Anything: Clarity, Leadership, and Why Processes Must Earn the Right to Be Automated
• Preview: Ask Karen Martin Anything: Lean, Operational Excellence, and Leadership