
InsurTechTalk · 2026-05-24 · 57 min
What happens when your core product works perfectly - but your customers still don't stick around? Adam Price, CEO of Kinetic Comp, joins InsurTechTalk episode 155 to unpack one of the most honest startup pivot stories in InsurTech: how Kinetic went from a wearable device company to a $100M+ workers comp MGA powered by claims oversight software - and why that shift was driven entirely by listening to policyholders and brokers.