Insights as a Service · 2023-07-16 · 57 min
AI is here, and it’s bigger than the internet, according to Tim Warren, CEO and founder of Ambit. How you use it in your business will determine the quality of experience your customers have and how effectively you differentiate your brand. This week’s conversation is taking Brendan into the history and development of AI, from Natural language processing (NLP) to Generative Pre-trained Transformers (GPT) and its applications in various industries. You will learn how businesses are focusing on new customer service tactics, using AI in B2C and B2B interactions to drive bottom-line growth.
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