Ep156: Discrimination By Customer Request

Episode notes

Send us Fan Mail When a patient requests that they re-assign a home-health nurse because they didn't want them to be black, the company made a dangerous and costly agreement to try and make the customer happy. Can customers make requests based on discriminatory reasons and, if they do, how do you handle it? Support the show Our new book... The Ultimate Guide to HR: Checklists Edition is now AVAILABLE! Go to UltimateGuidetoHR.com to Get HR Right: and Avoid Costly Mistakes. Certified and approved for 3 SHRM Recertification Credits. Join the HR Team of One Community on Facebook or visit TeamAtHRstories.com and

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