How HR Leaders Change the World · 2026-06-09 · 29 min
As technology reshapes the workplace, Laura shares how BT Business is preparing its people for one of the biggest workforce transformations in decades. Laura explains why creating an AI-ready workforce requires more than new tools - it demands investment in mindset and continuous learning at every level of the organisation. Laura explores how BT is combining human-centred design with AI adoption, embedding learning into the flow of work and equipping colleagues with the confidence to use AI safely, productively and responsibly. From large-scale AI training programmes to AI apprenticeships, Laura highlights how organisations can empower employees to adapt to changing roles. Throughout the conversation, Laura emphasises the importance of keeping people at the centre of transformation. Her message is clear: organisations that focus on curiosity, capability and human potential will harness AI while strengthening both employee and customer experience. Free online Lunch & Learn with Coca Cola and Kantar: AI in TA & Onboarding Tuesday 23 June 1-2pm BST Digitalising your Talent Attraction and Onboarding processes is one thing.
Episode 244: Mental Health, Belonging and the Role of AI: Carmen Barboza, CHRO at Crowell & Moring61 / 100
Episode 243: The HR conference where nobody is on their phones - because nobody wants to miss a thing... How HR Leaders Change the World - Live! 2026. Get your Early Bird!
Episode 242: Curiosity, Confidence and Learning Through AI - Ashley Bartley, Chief People Officer at Checkatrade
Episode 240: HR as the Architect of Opportunity - Alana Brandes, Chief People Officer at Guild
Episode 239: Evidence-Based HR: Psychology, AI and Higher-Impact People Systems, Sarah Mason, Chief People Officer at SThree