Hotel Tech Insider · 2024-07-22 · 25 min
How can a small team leverage technology to create a seamless guest experience and drive revenue growth? In this episode, Stein Beauprez, CTO of Outsite, reveals the innovative strategies that have transformed their approach to hotel management. Key Takeaways: Discover how Outsite built a custom booking engine and mobile app to enhance the guest experience and maintain brand consistency throughout the customer journey. Learn about the importance of integrating AI tools, like ChatGPT, to streamline communication and improve operational efficiency within the reservations team. Understand the unique business model of Outsite, which focuses on creating community-driven spaces for remote workers, and how technology plays a crucial role in this vision.
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