
Hotel Soprana: A Year in Hotel Life · 2026-01-16 · 21 min
Great service starts long before the first guest arrives.In this episode of the Hotel Soprana Podcast, @DianaSoprana and Karlis Vilbers explore why hiring the right people and training them properly is the foundation of consistent hospitality standards - and why many in-house training efforts fail to deliver real change.Would like to reach out to us? Send us an email podcast@soprana.no.