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Index/Ops/Hospitality Podcast: LowKey by Oaky
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Maximizing Direct Bookings and Guest Loyalty | LowKey Podcast (ft. Diego Fernández) #26

Hospitality Podcast: LowKey by Oaky · 2025-03-27 · 29 min

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Episode notes

What if your guests could choose to book directly over OTAs every time? In this episode of LowKey by Oaky, we dive deeper into the secrets of driving direct bookings and building guest loyalty with Diego Fernández Pérez de Ponga, CEO of Port Hotels and author of The Art of Revenue, joined by Pablo Torres, Hospitality Consultant and Oaky’s Front Desk Upselling Coach. Get ready to discover: Critical technical aspects your website may be missing that hinder your direct bookings Common mistakes hoteliers make when trying to generate direct bookings The key elements of a winning loyalty program How to make marketing work to your advantage Why the ancillary revenue strategy is becoming more important in modern hospitality

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