Geeking Out with Adriana Villela · 2026-02-10 · 50 min
Key takeaways: Diana took the "failure" of being downgraded in her PhD program as a wakeup call. Although being downgraded in her PhD program was a shock for Diana and made her extremely angry, she found the strength to finish her studies, and reinvented herself through a career in tech. Learning from failure is an important part of personal growth. Don't spend your time ruminating on the negative from years ago, because there are other, more important things that come up in life that we have to deal with. Find humility in your failure and move on. Diana's early experience in tech working at a call centre, and then in customer support prepared her for a later role as an SRE. Diana's call centre work taught her how to: Push past her introversion and phone anxiety; Manage her emotions; Filter; Have empathy; Listen Diana's work doing tech support in AWS, Azure, etc, introduced her into the cloud native space, and naturally primed her for a role as an SRE, and eventually as a developer advocate in the Observability space.
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