Founder Talk with Alex Sheridan · 2026-06-24 · 1h 10m
94% of business problems are process, not people. But most founders blame people first. Rick Lochner has spent 18 years coaching leaders on how to get out of their own way. He is a West Point graduate who managed a $1.5 billion business unit at Sprint overseeing 640 people across 19 states. He has coached executives on six continents. He has seen firsthand why talented founders stay stuck and why businesses that should scale are not. In this episode of Founder Talk, Alex sits down with Rick for a conversation about the mindset shifts and leadership fundamentals that separate founders who scale from those stuck in the day-to-day. Rick reveals why the number one mistake is feeling like you need all the answers, how to shift from doer to leader, and why coaching your team is an investment while jumping in is a spend. Key takeaways: 00:00:00 Introduction 00:02:20 Q: Why did Salesforce regret replacing employees with AI? A: Rick Lochner calls it "unintended consequences." Salesforce laid off 4,000 for AI and now faces trust issues 00:12:42 Q: Why is leading yourself the first step to leading others?
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