Why Traditional Customer Data Is Dead - The New Playbook for Retail Success with Russ Hawkins

Episode notes

On this episode of Food Tech Talk: Supply Chain Insights from Farm to Fork , Lydia Adams sits down with Russ Hawkins, President and CEO of Agilence Inc., to explore how data analytics and AI are reshaping the way restaurants and retailers operate. Russ shares how businesses are turning massive amounts of data into clear, actionable insights that drive better decision-making across the board - from improving customer experiences to tightening up operational efficiency. Introducing AskReg by Trustwell - Your AI-Powered Regulatory Assistant. From food safety to nutritional labeling, get fast, accurate answers backed by verified sources - across the U.S., Canada, EU, and more. Just $299/year - and get 25% off with code PODCAST25 . To claim your discount, visit AskReg AI Software Options | Trustwell Throughout the conversation, Russ explains how companies can strike a healthy balance between personalization and privacy. He also dives into the challenges restaurants face with managing multiple delivery platforms and how a new generation of tools is helping them streamline that process.

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