Stephen Nicoll: The Playbook Approach - Why Shared Clarity is the Starting Point Every Leader Misses - Ep 220

Episode notes

What if the biggest barrier to transformation in your organisation is not a lack of tools, strategy, or resources - but a lack of shared clarity about where you actually are right now? In Episode 220 of the Enterprise Excellence Podcast, host Brad Jeavons is joined by Stephen Nicoll, founder of The Lean Orange and one of the world's most experienced guides on the journey to enterprise excellence. Stephen led the team at News Corp's Scottish newspaper manufacturing facility to become the first - and only - organisation in the United Kingdom to win the prestigious Shingo Prize. He has since spent decades helping organisations across the globe build cultures of continuous improvement and innovation. Stephen and Brad explore the foundational concept of shared clarity: why organisations that skip this step almost always underachieve on their transformation ambitions, and how getting it right creates the conditions for everything else to work. Stephen shares the 12-step flow model that The Lean Orange uses with clients, including the critical step zero of building a community of excellence before any formal change work begins.

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