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Index/Leadership/Disrupt & Innovate
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Evolving Business Models for a Changing World

Disrupt & Innovate · 2026-06-09 · 26 min

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Episode notes

Outdated business paradigms are failing in a world that demands more flexibility and value than ever before. In this episode of Disrupt & Innovate, Lisa L. Levy sits down with Dawn Holly Johnson to discuss the urgent necessity of business evolution and why the traditional 40-hour work week is a relic that no longer serves modern workplace culture. Dawn brings her extensive experience in organizational design to the table, explaining how rigid hierarchies often stifle innovation and prevent employees from contributing meaningfully. The conversation explores the shifting attitudes of Gen Z and why younger generations are rightfully questioning established norms that prioritize time-tracking over true productivity. Through a powerful customer service transformation case study, Dawn illustrates how breaking down silos and focusing on genuine value delivery can lead to massive operational savings and a more resilient business. This discussion is a call to action for leaders to stop managing systems and start leading people by embracing the flexibility and adaptability required to thrive in today's market.

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