Decoding Zia: How Zoho is Reinventing Business AI on Its Own Terms

Episode notes

Welcome to this week's episode of Disambiguation ! Join host Michael Fauscette as he dives deep into the world of artificial intelligence, generative AI, and business automation. This week, we're thrilled to have Ramprakash Ramamoorthy , Head of AI at Zoho, back on the show to discuss the company's latest innovations, including their newly launched Zia large language models . In this episode, we explore: The rationale behind Zoho's decision to build their own language model instead of relying on third-party providers like OpenAI or Google. The importance of data privacy and how Zoho ensures customer data remains secure within their ecosystem. Insights into the challenges faced during the development and training of their AI models, including hardware optimization and data management. The potential of Zoho's Agent Studio and how it can enhance productivity in various business processes. Future plans for expanding their language model family and the introduction of specialized agents for different industries.

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