Digital Workplace Impact · 2026-04-30 · 41 min
Digital Workplace Group CEO and host of Digital Workplace Impact , Nancy Goebel, is joined by long-time community practitioner and author Chris Catania to explore why community is no longer a ‘nice-to-have’ but a strategic advantage for modern organizations. Drawing on his new book The Community-First Advantage , Chris makes a compelling case for treating community as a system - one that builds trust, drives growth, reduces cost and strengthens loyalty at a time when traditional command-and-control leadership is fast becoming obsolete. Based on 20 years of research and interviews with more than 100 leaders, he introduces two practical frameworks designed for leaders under pressure to deliver results while not contributing to the ‘loneliness epidemic’ that can too easily prevail if workplace change is not handled correctly. The ADAPT model focuses on leadership mindset - authenticity, decision, agility, purpose and trust - and shows why leading with humanity and openness is essential in the age of hybrid work and AI.
Episode 170: Enter to learn - what the DWG Awards reveal about great digital workplaces36 / 100
Episode 169: How a former Visa exec’s ACT delivered 98% GenAI adoption
Episode 168: Hyperadaptive - Rewiring organizations to become AI-native
Episode 166: Change agility at the speed of disruption
Episode 165: The AI-ready digital workplace - a Microsoft MVP’s playbook for success